Admin Fellowship Curriculum

The Emergency Medicine Administrative Fellowship is a two-year program. Each year is divided into four three-month blocks. During each block, fellows complete training in both administrative and MBA tracks. The program concludes at the end of the final block in the second year.

Year 1 Curriculum

Year 1

Block 1

July – November

Administrative Curriculum – Introduction to Operations

  • Didactics: Patient flow, throughput metrics, reviewing UF ED Daily activity reports with Medical Director/Senior Fellow
  • Observation of Flow: ED Director rounds, observe flow in the ED with attention to a particular area selected by a Medical Director/Senior Fellow
  • Meetings: ED Clinical Operations, ED Nurse Manager monthly meetings
  • Education: Admin Journal Club (optional until December)

MBA

  • Economics of Business Decisions
  • Financial Accounting
  • Professional Writing
  • Introduction to Managerial Statistics Problems
  • Methods in Marketing Management

Year 1

Block 2

December and January

Administrative Curriculum – Quality Improvement & Patient Safety, Operations Research

  • Didactics: Hospital Quality, Institute for Healthcare Improvement (IHI) web‐based instructional modules on quality improvement, research fundamentals
  • Meetings: Clinical Directors Quality Meeting, Trauma Quality
  • Education: Admin Journal Club, Admin Scholarly Project

MBA

  • *Introduction to Managerial Statistics Problems
  • *Methods in Marketing Management

Year 1

Block 3

February, March, and April

Administrative Curriculum – Customer Relations, Patient Satisfaction, Risk Management

  • Didactics: Patient Experience, Patient Satisfaction Scores, Complaint & Risk Management, Root Cause Analysis
  • Meetings: Patient Experience Team, Patient Family Advisory Council (PFAC), Risk Management, UF Health Legal Team, and RCA
  • Education: Admin Journal Club, ACEP QI Challenge, ACEP Practice Essentials

MBA

  • Organizational Behavior
  • Financial Management

Year 1

Block 4

May and June

Administrative Curriculum – Virtual Health & Informatics

  • Didactics: Administrative design and medical direction of a telehealth platform, Interactive Informatics Workshop on EHR, AI Practice Integration
  • Meetings: EPIC meetings, Chief Medical Information Officer, QPSi Leadership
  • Education: Admin Journal Club

MBA

  • Brand Management (through July)
  • Corporate Finance (through July)
  • Global Immersion Experience

Year 2 Curriculum

Year 2

Block 1

July – September

Administrative Curriculum – Billing and Coding, Revenue Cycle, ED Finance

  • Didactics: Billing and coding, reimbursements
  • Meetings: Finance Committee, monthly Dept Leadership meetings with the Vice Chair of Administrative Affairs and Associate Director of Finance & Administration
  • Education: Admin Journal Club, Residency lecture

MBA

  • Strategy and Tactics of Pricing
  • Managerial Accounting

Year 2

Block 2

October, November, December

Administrative Curriculum – Disaster Planning and Preparedness (October)

  • Didactics: Disaster and MCI Readiness
  • Meetings: ED Emergency Preparedness Small Group, Hospital Emergency Preparedness Committee

Administrative Curriculum – Process Improvement, Supply Chain (Nov and Dec)

  • Didactics: Lean principles in the ED, the front end, strategies to improve flow
  • Meetings: ED operations, Length of Stay Collaborative, MVP Meeting
  • Education: Process improvement project, Admin Journal Club

MBA

  • Strategy and Tactics of Pricing
  • Managerial Accounting
  • Organizational Staffing
  • Operations Management

Year 2

Block 3

Administrative Curriculum – ED Observation and ACEP Accelerate

  • ACEP Accelerate Experience, Observation Benchmarks and Pathway Creation

Administrative Curriculum – Quality Improvement & Patient Safety, Operations Research

  • Didactics: Hospital Quality, Institute for Healthcare Improvement (IHI) web‐ based instructional modules on quality improvement, research fundamentals
  • Meetings: Clinical Directors Quality Meeting, Trauma Quality
  • Education: Admin Journal Club, Admin Scholarly Project

MBA

  • Organizational Staffing
  • Operations Management
  • Emerging Markets
  • Finance
  • Global Strategic Management

Year 2

Block 4

April, May, and June

Hospital Leadership

  • Didactics: Capstone with Hospital Leadership
  • Meetings: C‐Suite
  • Education: Admin Journal Club

Health Policy

  • Didactics: Federal & Leadership and Advocacy
  • Meetings: Florida ACEP Advocacy event
  • Education: Admin Journal Club

MBA

  • Emerging Markets
  • Finance
  • Global Strategic Management